Getting To Yes - Negotiating An Agreement Without Giving In

Autor: Roger Fisher

Žánr: Cizojazyčná literatura > English literature > Nonfiction > Psychology,Sociology and Philosophy

A guide to negotiation. Including principles such as: Don't bargain over positions; Separate the people from the problem; and, Insist on objective criteria, it simplifies the whole negotiation process, offering an effective framework that ensures success.